Frequently asked questions

Use the sign up form above, and we'll be in touch in 7 working days. After you've signed your contract, we usually send your tablet (if you need one) within 7 working days.

Once your tablet has arrived and your menu is uploaded, you're ready to sell!

If you're having a problem with any order, you can use our Live Order support line, to help you quickly resolve it.

You can choose to use Deliveroo's world-class logistics network or your own delivery drivers.

We extensively train our riders, who can be tracked in real time when they're carrying your orders.

Your customers can also see and interact with our riders, meaning fewer undelivered orders and more happy customers.